Clinical Work Station (CWS)

CWS combines fast front desk patient billing with sophisticated handling of accounts in order to ensure that your whole practice runs more efficiently, saving you time and money.

Some key features of the CWS system:

Patient Registration

CWS allows easy and intuitive registration of patients and their details, and even with many thousands of patients online the sophisticated searching and sorting routines that CWS runs allows efficient recall and alterations of patients details.

The user can also store details of firms, to facilitate the billing of a patient to a particular firm’s account (for example with worker’s compensation).

Front Desk Billing

The CWS program provides fast and flexible front desk billing, and is capable of switching fee scales to facilitate the handling of private, bulk bill or veterans affairs patients with ease. The respective accounts are automatically billed, and a Medicare voucher or memorandum of fees automatically prints out.

Medicare Claims

CWS incorporates powerful yet easy to use functions for handling government claims. Supported are automatic bundling of Medicare vouchers into a claim, and automatic allocation of Medicare cheques to those claims. In the event that the amount claimed is not equal to the amount received CWS also allows the setting of exceptions before automatically allocating the rest of the cheque.

Surveillances - Patient Recalls

CWS includes modules for setting up standard recall lists for patients. This allows the Doctor to follow up a patient for procedures where return visits are required (as for some immunisations), or for regular routine procedures (such as pap smears). The system allows batch printing of all patients which need to be recalled.

End of Month Statements

CWS incorporates various end of month procedures, such as a debt control report and batch account statements. These tools facilitate easy maintenance of your accounts and give you flexibility when chasing patients or firms with overdue accounts.

Networking

CWS is available as either a single user system or as a multiple workstation setup. You can build your system up from single user to multi-user in a modular fashion according to your budget and the growing needs of your practice.

Shared network printers can of course also be configured for use with CWS.

Power Failure Protection

One of the most important features of CWS is its safety. Practice accounts are often large and complex, and it is essential that this data be stored and handled in the most secure manner possible. CWS uses a multi-level, independent database structure to access records. This system incorporates multiple redundancies and automatic rollback protection for your data, resulting in a very robust database. Features like these are generally only found on large mainframes.

For example, if there is a power failure or some other sort of interruption while the program is writing to the disk, it is very unlikely that data will be corrupted. This system also allows multiple workstations to access the same data over a network without any sharing conflicts occurring. In short, only a physical failure of the disk can corrupt your data.

Interoperability

CWS is capable of interfacing with many external programs. An optional dynamic link (CWSLink) allows data to be transferred to and utilised by many popular Windows packages, including (but not limited to) Microsoft Word, Access and Excel (see the section on CWSLink for more information).

CWS also supports the automatic exporting of patients to the two most popular scriptwriting packages - MIMS Script and Medical Director. New or modified patients have their details automatically transferred to the scriptwriting package’s patient database. These packages need not be on the same machine as CWS, but do need to be on the same network.

Ongoing Technical Support

The Systemedica team is available to provide ongoing support of the CWS program. Contracts are available for reasonable rates which include regular upgrades to the program as well as unlimited phone support Monday to Friday, 9.00 to 5.00.

Technical Specifications and other Features

True multi-user capability. Up to 255 workstations can be connected. Concurrent access to patients and accounts is permitted with full data protection.
Up to 5 printers may be connected to any workstation with printer redirection support.
Support of the international IBM NETBIOS networking standard.
Systemedica can also provide sophisticated and yet easy to use integration of CWS data with Windows programs such as Word for Windows. In this way, writing letters or reports about or to patients becomes simple as the patients details are retrieved from the CWS patient database (see the section on the CWSLink).
Transaction protection with rollback on power failure or system fault. This feature is rarely found on micro computer software and where available on mini or mainframe computers is very costly. It guarantees that data will not be harmed by power failure.
Up to 3 lines to describe services.
Up to 12 digit item numbers with 15 character abbreviation.
Up to 8 configured billing scales.
Free type additional service description and service qualification data.
Option to automatically qualify a service during the billing such as “Not routine after care”, or “self determined”.
No batch sorting/reindexing is required at any time.
Ability to undo mistakes.
Ability to trace allocations of payments and undone transactions.
Print user definable labels for patients, referrers, third parties etc.
Ablity to view the last attendances of each patient, for all the accounts they have ever been billed to.

<- Back